AI Disclosure

What AI is used

Nordik Lab uses the following AI features and providers. A provider that processes your data for a feature is a sub-processor for that feature.

• NordikAI, the chat assistant, including its proposed workout and plan changes, automatic comments on completed workouts, replies when you mention @NordikAI in a workout comment, self-driving plan adjustments, and Coach NordikAI for coaches: processed by OpenAI through the OpenAI Responses API (the gpt-6-luna model).
• Smart Add, Smart Strength, workout and block generation, reading workouts from files and photos, and AI-generated training plans (Nordik Coach): processed by Google through the Google Gemini API (currently the Gemini 2.5 Flash family, and Gemini 3 family models where configured).
• Typed Smart Add may first be interpreted by a model service from Typesafe. When it cannot produce a confident result, the request falls back to Gemini. Photo-based Smart Add uses Gemini only.

Separately, you can connect Claude (Anthropic) or ChatGPT (OpenAI) to your account; see the connectors section below.

What data is sent to AI providers

When you use an AI feature, Nordik Lab builds a request that may include:

• Your message, your command, or the comment you wrote, and the earlier messages in the same conversation
• Summaries and readings of your recent training pulled from your Nordik Lab account: completed and planned sessions, training load, zones, goals, and plan details
• Your saved NordikAI memories and athlete preferences (training basis, zone models, remembered context)
• HRV, sleep, and resting heart rate, only when Use health data is on (see Health data below)
• Files, images, or PDFs you attach to a chat, which are sent to the provider in full

We do not send passwords, sign-in credentials, or provider OAuth tokens to AI providers. Sessions are summarized (for example laps, splits, and averages) rather than sent as raw GPS tracks. Strava activities are never included; see the next section.

For coaches using Coach NordikAI, the request may include data about athletes you coach, limited to athletes who have an active coaching relationship with you and have Coach AI Access turned on, and to the data your permissions for each athlete allow (for example, readiness and breathing data are included only if the athlete shared them).

Strava data and AI

Strava activities are not used by Nordik Lab AI features. Under the Strava API Agreement (Section 5.3), Strava data may not be used in AI. Nordik Lab therefore keeps Strava-sourced activities out of every AI feature: NordikAI chat and charts, automatic workout comments, self-driving, Smart Add, Smart Strength, workout and block generation, AI-generated training plans, Coach NordikAI, and the Claude and ChatGPT connectors. Strava activities remain in your own calendar and analytics, and are never sent to an AI provider.

If an AI feature seems to be missing a session, it may be a Strava activity. To let AI see a session, connect Garmin, Wahoo, Polar, Suunto, Hammerhead, or Apple Health directly, or upload the FIT file.

Health data

HRV, sleep, and resting heart rate are health data. They are used to personalize NordikAI answers, and self-driving uses them to decide when to make a session easier. In NordikAI settings, Use health data controls this. When it is off, NordikAI does not receive HRV, sleep, or resting heart rate, and self-driving does not use sleep or HRV signals. This setting is on by default for accounts that have NordikAI. Health data is not sold and is not used for advertising.

Automatic and self-driving features

Some NordikAI features act without a message from you. Each has a control:

• Automatic workout comments: after each new workout, NordikAI adds a short comment on how it went against the plan. This is on by default for accounts that have NordikAI. Turn it off in NordikAI settings.
• Replies to @NordikAI: if you mention @NordikAI in a workout comment, NordikAI replies on that workout. For workouts that complete a session of your own AI training plan, it also replies to your own comments without a mention, and its automatic comment is plan-aware (for example, praise for a key session you completed). Turning off automatic workout comments turns these off too.
• Self-driving: off by default. When you turn it on, NordikAI checks each morning your sleep, HRV, training fatigue, and missed sessions against your own recent data. When sleep, HRV, or fatigue is off, it may make today's or tomorrow's session easier or swap it for a rest day. It makes at most one change a day, never changes races or completed sessions, sends a notification for each change, and each change can be undone. For a missed session it only suggests a change for you to review, except that a missed key session from your own AI training plan may be moved, unchanged, to a free day within the next two days of the same week, with the same one-change-a-day limit, notification, and Undo.
• Auto-approve: off by default. When on, NordikAI applies its changes, including deletions, without asking first. Each change still shows in chat with Undo.

Coaches can set up their own automations for Coach NordikAI, which can run on athletes who have Coach AI Access turned on.

AI assistant connectors (Claude, ChatGPT)

Separately from the features above, Nordik Lab supports connecting your account to Claude (Anthropic) or ChatGPT (OpenAI) through the Model Context Protocol (MCP), from Settings → Connections. For your own account, this is opt-in and off until you connect it yourself. Once connected, that assistant can call back into Nordik Lab to read, and, depending on the scopes you grant, write, your training data as part of your conversation with it. Anthropic or OpenAI processes that exchange under their own terms; Nordik Lab does not control or see how Claude or ChatGPT retains or uses that data beyond the API call. Strava activities are not returned to these assistants.

Coach connections:coaches can connect their own Claude/ChatGPT assistant to their coaching account. That assistant can read a given athlete's data and, where the relationship permissions and connection scopes allow, add notes, manage workouts, or update plans only if the athlete has an active coaching relationship and has Coach AI Access enabled for that coach in their own Settings. New coaching relationships start with Coach AI Access enabled; existing connections keep their current setting. It is checked on every request (not just once at connection time), and takes effect immediately if turned off. Athletes can see this setting, and a log of which of their data a coach's connected assistant has accessed, from Settings → Connections.

Model training

Nordik Lab does not train, fine-tune, or otherwise use your personal data, health data, or training records to improve or build any AI model.

We use the OpenAI API and the Google Gemini API under their commercial API terms. As published by those providers, data sent through these APIs is not used to train their general models by default. NordikAI requests to OpenAI are sent with response storage turned off. We do not claim that a provider keeps no copy at all: providers may retain API data for a limited time under their own terms, for example for abuse monitoring.

Memory, conversations, and retention

NordikAI can remember short facts about you across conversations. Memories can be reviewed, edited, pinned, or deleted from NordikAI settings at any time. A deleted memory can be restored for 24 hours and is then permanently removed. Athlete preferences and uploaded context files can be managed from Settings → Preferences.

NordikAI conversations, proposals, and attachments are kept until you delete them or delete your account. You can delete a conversation (and its messages) with Delete chat, and remove an attachment before you send it. Deleting a chat or your account also deletes the files you attached from our private storage; files attached before October 7, 2026 may still be there after a chat was deleted, and you can contact us (below) to have them removed. A record of changes NordikAI applied to your plan is kept so that Undo and review work, and is deleted with your account. Deleting your account removes your NordikAI conversations, messages, memories, settings, automations, and records from Nordik Lab. Copies held by AI providers are governed by their terms, as described above.

To ask a question or make a data request, contact contact@nordiklab.com. See the Privacy Policy for your data rights.

Limitations and responsibility

AI outputs may be incomplete, incorrect, or unsuitable for your situation. AI features are designed to produce editable drafts and ask clarifying questions before creating materially underspecified content, but they can still be wrong. Review all AI-generated workouts, training plans, comments, charts, and recommendations before acting on them.

AI plans, plan adjustments, and comments are training guidance, not medical advice. Nordik Lab is not a medical device. Do not use it to make emergency health decisions or as a substitute for a doctor or other qualified health professional. If you feel unwell or have a health concern, stop training and seek professional advice.

EU AI Act

Nordik Lab's AI features are general-purpose assistants used for athletic training management. They do not make decisions with significant legal or similar effects on individuals, do not assess creditworthiness, and do not operate in any high-risk domain as defined under the EU AI Act. We consider them minimal-risk AI systems.